FAQ & Site Info

* Dear customer * We would like to introduce to people all over the world quality products & Indonesian culture through Ecrater. We guarantee the authenticity of all the products we sell. We are committed to providing services to customers and also the most important is to present the best products. Please buy the product safely. thank you for reading *Payment* We only accept Paypal *Delivery* After receiving Payment, we will send your order in 2 to 5 Business Days. We will ship to worldwide via airmail by registered mail (Insured, traceable, including handling fees.) *Back* If by chance the product arrives in a damaged condition, please contact immediately, we will respond as soon as possible. We are limited to products that are not used within 30 days of arrival in only one case of the above correspondence. Please contact us first. Then the following steps Customer request. Refun or send the product instead Be sure to contact us first if you want to return it. It is the buyer's responsibility for the return shipping costs when sending back items to us. The item must be returned in its original condition since you received. There are no returns on products that show proof of use. * About Tax * Import duties, taxes, and fees are not included in the price of the goods. These charges are the responsibility of the Buyer.